Need help applying for assistance after Irma?

Apply for FEMA assistance at DisasterAssistance.gov.

To apply over the phone, call 1-800-621-3362.
The speech or hearing impaired may call (TTY) 1-800-462-7585.

You can also use the FEMA app:

A badge reading "get it on Google Play" Badge reading "Download on the App Store"

Everyone has felt the stress of the storm. Libraries are here to help.

  • Libraries offer free Wi-Fi and public computer access.
  • Get help accessing disaster relief websites and submitting FEMA claims.
  • Get help connecting with personal insurance providers online.
  • Fax documentation needed to file claims.
  • Scan/Copy/Print important paperwork.

If you are still without power:

  • Visit and relax in one of our cool locations.
  • Charge your personal electronic devices.
  • Connect with friends and family via email and social media.

After you find your nearest library location, please check our home page or Facebook page for current information on library hours.

We also have available a list of the technology available in the libraries.

Be sure to check Stay Safe, your best source for official emergency related news and information from Hillsborough County Government.

Find the lastest DCF Information on Disaster SNAP (Food for Florida).

Apply for disaster unemployment assistance through the Florida Department of Economic Opportunity.

Need legal assistance? Help is available through the Florida Bar and from Free Legal Answers.

Disaster Loan Assistance for businesses, private nonprofits, homeowners, and renters is available from the U.S. Small Business Administration.

Applying For Assistance

Ways to Register:

  • Online
  • By phone - 1-800-621-3362
  • In person - visit a Disaster Recovery Center (DRC). Download the FEMA App to find the nearest location.

Information You Will Need:

  • Social Security number
  • Address of the damaged home or apartment
  • Description of the damage
  • Information about insurance coverage
  • A current contact telephone number
  • An address where you can receive mail
  • Bank account and routing numbers for direct deposit of funds

What To Expect After You Apply

Once homeowners register with the Federal Emergency Management Agency, a FEMA housing inspector will call to schedule an inspection for those living in designated counties. Here’s what survivors need to know about the inspection process.

Everyone should know:

  • The FEMA inspector will show a photo ID badge.
  • If you are not shown photo identification, then do not allow the inspection.
  • If you suspect someone is posing as a FEMA inspector, call your local law enforcement agency.
  • You may receive visits from more than one inspector. Other inspectors may represent federal, state, parish and local government agencies, the U.S. Small Business Administration, the National Flood Insurance Program and/or insurance companies.
  • Representatives of volunteer agencies may contact you to offer their services.

Before the FEMA inspection, it’s important that you know:

  • An adult 18 or older who lived in the residence before the disaster must be present for the inspection.
  • That person must have the following documents:
    • Photo identification;
    • Proof of ownership and occupancy of the damaged residence such as: property tax bill; mortgage payment bill or receipt, or utility service bill;
    • Homeowner and vehicle insurance documents;
    • List of persons living in residence at time of disaster that you compiled; and
    • List of disaster damage to the home and its contents that you compiled.