Home Services Technology Available in the Libraries

All Tampa-Hillsborough Public Libraries offer PCs with Internet access, printing, copiers, and free wifi. Other technologies and services are available as described below.

Computers and Internet Access

Use of computers is free of charge. Residents must log on to Internet PCs with their own library card number. Visitors may obtain a computer pass with an out-of-town ID.

You may use Internet computers for a total of 150 minutes per day. Each session can be up to 60 minutes, plus a 15-minute extension if no other patrons are waiting. Internet Express computers offer single 15-minute sessions which count toward the daily limit.

Software installed on public computers includes Microsoft Office (Word, Excel, PowerPoint, Access, Publisher), Adobe Photoshop Elements, Adobe Premiere Elements, DVD burning software, Windows Media Player, and Netsmartz Internet safety software. Many locations also have workstations with access to Adobe Creative Cloud.

Wi-Fi

Wireless Internet access is free and available at all full service library locations. To use, select the SSID/network identifier HCPLC-Library in your wi-fi configuration, ensuring that encryption is turned off or not enabled.

Laptop Borrowing

Laptops may be borrowed from laptop dispensing kiosks for up to 3 hours for use inside the library only and are available on a first-come, first-served basis. Laptops cannot be removed the library.

Borrowers must be 17 years of age or older, and only one laptop may be checked out at a time.

Upon return, the laptop-dispensing kiosk will reboot and charge the laptop. Any information saved to the hard drive during the checkout period will be permanently erased during the reboot process.

Software installed on public laptops includes Windows 10, Adobe Acrobat Reader DC, Adobe Digital Editions 4, Audacity, iTunes, Microsoft Office 2019 (Word, Excel, PowerPoint, Access, Publisher), Scratch 2 Offline Editor, VLC media player, and OverDrive for Windows.

Laptop dispensing kiosks are available at the following locations:

Printing and Photocopying

All public computers can print to a networked printer. The library printers also serve as photocopiers. Each page printed or copied costs $.20 and is available in black and white on single-sided 8.5" x 11" paper. The machines accept coins, $1 bills, and $5 bills.

Wireless printing is also available within the libraries.

Scanning

The printer/copiers are also capable of scanning documents as PDFs or JPGs and can only be saved directly to a USB drive or SD card, which you must provide. There is no charge for this service.

Faxing

Limited free faxing is provided as a courtesy for patrons at all Tampa-Hillsborough Public Libraries. The Bruton Memorial Library in Plant City and the Temple Terrace Library do not offer this service.

Staff may only fax to the 813 area code or to toll-free numbers. Faxes should be no more than 5 pages long, including a cover sheet. A maximum of five faxes per day, per person is allowed. The library does not accept any incoming faxes or replies.

Assistive Technology

A complete list of assistive technology and equipment at each location is available.

About the Public Wireless Network

The library utilizes Ruckus Wireless Zoneflex devices to connect to our public network; these devices are compatible with 802.11b & 802.11g standards. The security you enjoy on our public network will also protect your wireless connection. However, data transfers between your laptop or mobile device and the WAP are insecure. We suggest you install or implement the native firewall in Windows or another third party program to ensure secure communication and data transfer. The library bears no responsibility for presumed hacking or personal security breaches. Use of the wireless network is at your own risk.